FAQs

Every year we offer an annual PASS that provides access to all LIVE webinars scheduled for the calendar year plus any breaking news events as they occur. We schedule a minimum of 30 CPE/CE, including 2 hours of Circular 230 ethics and at least 6 hours of federal tax update.  Prior season on-demand courses and those that were recorded as direct-to-on-demand are not included in the annual PASS. Every LIVE webinar includes a complimentary Q&A session once formal education ends. You are automatically enrolled in the REPLAY version of the edited class if you earned the full CE/CPE.  You’ll receive the on-demand course if you were unable to attend the live class or if you didn’t earn full credit. Learn more about the PASS here and our instructors here.

Check your regular inbox and spam folder for an email from webinars@bigmarker.com. For live webinar events, emails are sent the date of registration, one day prior to the webinar, and 2 hours prior to the webinar.

To prevent additional emails from being directed to spam or junk, we strongly recommend adding BigMarker as an allowed email contact (this is also called “whitelisting”). Add webinars@bigmarker.com and DoNotReply@bigmarker.com as an allowed email contact in your email program. Specific instructions for email programs can be found by clicking here.

If you are still unable to locate your registration link, please contact Geri Bowman at geri@compasstaxeducators.com or Tom Gorczynski at tom@compasstaxeducators.com at least 30 minutes prior to the live webinar event.

Yes, you can view webinars as many times as you wish. You can stop and restart, pause, or rewind to any point in the video you wish to see again.

Sign into your on-demand account here, and select the course. The materials are always included as part of the REPLAY course.

All LIVE webinars offer NASBA CPE for CPAs and most also qualify for IRS CE for EAs (as marked – practice management does not qualify, for example).  Compass Tax Educators is also registered with the Texas State Board of Public Accountancy to provide CPE to Texas CPAs.

Your Dashboard contains all your REPLAY (from LIVE webinars you attended) and on-demand courses (from those you missed or that you purchased). If you are a PASSholder, courses remain in your Dashboard until we retire them from our library. Generally courses are available for three years from the original recording date unless a law change prevents us from keeping them in our on-demand library. If you purchase a course independent of the PASS, it remains on your Dashboard for one year.

Sign in to your on-demand account here, click on the Profile image, select My Account, and click Billing.

  • CPE/CE related questions can be answered by Sherrill at sherrilltrovato@gmail.com or at 714-777-9359.
  • On-demand account questions, technical issues accessing courses, or webinar access link requests can be answered by Geri at geri@compasstaxeducators.com or at 330-628-0415.

We are unable to answer your specific tax questions or provide individual consultations. However, feel free to join the Compass Tax Educators Network group on Facebook and post your question. Compass Tax Educators instructors and other qualified tax practitioners may be able to assist you. You must answer the membership questions to be approved.